Trust & Security
SortedUK handles serious moments in people's lives. So every answer can be checked, every mistake is logged in public, and your data stays yours.
SortedUK is a free, plain-English help platform that signposts official UK sources.
It is not a government body, not a regulated financial or legal adviser, not a charity, and not a law firm. Where a decision is regulated, we route you to the right official body or free service.
Answers cite the UK bodies behind them — GOV.UK, HMRC, DWP, NHS, councils and regulators — so you can check the rule yourself, not just take our word.
How we build guidance →Guidance carries last-checked dates and confidence levels, so you know how current it is before you act. Frozen AI training data can't do that.
The living UK rule feed →Today there are no accounts — what you save lives only on your device, not our servers. We never sell user data, and never sell vulnerable users' data to anyone.
Read the privacy policy →When we get something wrong, we correct it openly and date it — a public record, not a quiet edit. Accountability you can see.
See the corrections log →AI explanations are grounded in official sources, lower their confidence when unsure, and never pretend to be legal or financial advice. A human route is always offered.
The promise we keep →Every serious moment routes to verified UK help — Citizens Advice, StepChange, Shelter, Samaritans and more — with no affiliate fees taken on the way.
UK helpline directory →