Trust & Security
Sourced. Dated. Honest about what we are.
SortedUK handles serious moments in people's lives. So every answer can be checked, every mistake is logged in public, and your data stays yours.
Trust & Security
SortedUK handles serious moments in people's lives. So every answer can be checked, every mistake is logged in public, and your data stays yours.
SortedUK is a free, plain-English help platform that signposts official UK sources.
It is not a government body, not a regulated financial or legal adviser, not a charity, and not a law firm. Where a decision is regulated, we route you to the right official body or free service.
Answers cite the UK bodies behind them — GOV.UK, HMRC, DWP, NHS, councils and regulators — so you can check the rule yourself, not just take our word.
How we build guidance →Guidance carries last-checked dates and confidence levels, so you know how current it is before you act. Frozen AI training data can't do that.
The living UK rule feed →The free service needs no login — what you save lives only on your device. Optional sign-in saves your name and postcode securely to your ICO-registered account across devices. We never sell user data, and never sell vulnerable users' data to anyone.
Read the privacy policy →When we get something wrong, we correct it openly and date it — a public record, not a quiet edit. Accountability you can see.
See the corrections log →AI explanations are grounded in official sources, lower their confidence when unsure, and never pretend to be legal or financial advice. A human route is always offered.
The promise we keep →Every serious moment routes to verified UK help — Citizens Advice, StepChange, Shelter, Samaritans and more — with no affiliate fees taken on the way.
UK helpline directory →