Life in Britain gets complicated. Sorted makes the next step clear.
Tell us what happened, paste something confusing or ask a question. Sorted checks the UK rules, money, deadlines, risks and options — then shows you what to do next.
Free to useUK-wideOfficial sources shownPrivate by designHow your information is handled
Tell us → Understand it → Take the next step
Most answers take about 2 minutes.
What do you need Sorted to do?
Each one opens the tool that does the work — not another list of links.
Or tell us what changed
The Sorted Machine
Tell it what you need. It gives you the fastest official route, what to have ready, and the deadline — in seconds. Free, no sign-in.Get it done right now
The phone queue is optional - these official services work fully online. Have the list ready and it is finished in one sitting. Checked 14 Aug 2026.No phone call needed - the official service is fully online.
Have ready
- A reference from your V5C log book (in your name)
- or a DVLA reminder letter (V11)
- or the green new-keeper slip if you just bought it
Free and fully online. Not telling DVLA risks a fine of up to £1,000.
Have ready
- Your driving licence
- You live in Great Britain
- Sign in online (or create a sign-in as you go)
Fully online from £102 - no forms in the post.
Have ready
- Your old passport
- A new digital photo (a phone photo against a plain background works)
- A card to pay
Skip the HMRC phone queue - your Personal Tax Account does it online.
Have ready
- Government Gateway sign-in (create one with your National Insurance number and ID)
Your full forecast online - no call, no letter.
Have ready
- Government Gateway sign-in
Use your online journal instead of holding on the phone line.
Have ready
- Your Universal Credit sign-in
Hours on hold? Sort it here instead
Phone queues eat whole mornings. These official routes handle the same problems online — including the council and tenant problems nobody enjoys chasing. Checked 16 Aug 2026.One official service passes the details to the relevant government departments for you — instead of separate calls to each one at the hardest possible time.
Have ready
- The date of death
- Their National Insurance number if you have it
- Details of benefits or pensions they had
The council is your landlord — most repairs are its responsibility. Report through your council’s online repairs service and keep a record. No hold music.
Have ready
- Your tenancy reference
- Photos of the problem
- Dates you first reported it
Service not provided, repair ignored, wrong decision? The formal complaints route creates a paper trail a phone call never does — and it is the required first step before an ombudsman.
Have ready
- What happened, with dates
- Any reference numbers
- What you want done about it
On a low income or claiming benefits? Your bill could be reduced by up to 100% (GOV.UK). If you are behind, ask your council for a payment plan early — in writing, not on hold.
Have ready
- Your council tax account number
- Details of your income and savings
Manage your healthcare and view your health information in the official NHS App — set it up once and stop redialling at 8:00. For people aged 13+ registered with a GP surgery in England.
Have ready
- Your phone
- NHS login (the app walks you through it)
Apply through your local council. You will usually join a waiting list — applying properly first time avoids weeks of chasing calls later.
Have ready
- Your postcode
- Household details
- Income details
Your dates
Britain runs on deadlines - keep yours where you will see them. Saved on this device only.Sorted Today
Nothing saved yet. Run one scan and Sorted keeps your deadlines, money opportunities and unfinished problems in one place.
Scan my life Open My SortedBrowse by situation
Pick the situation that sounds like yours. Every route is free, and each one tells you what to have ready.
Your next best move
Most searched
Watch Sorted work
Watch a real answer get built.
Nobody should hand a serious letter to a tool whose output they have never seen. This is the engine, running on a real council tax reminder.
- Understand
- Verify
- Check
- Connect
- Act
- Track
You paste this
“REMINDER NOTICE — Council Tax. Our records show you have not paid the instalment due on 1 July. If you do not pay £168.42 within 7 days, you will lose the right to pay by instalments and the full balance for the year of £1,347.36 will become due…”
A council tax reminder notice. Details changed; the format and wording are real.
Sorted answers
- What it is: a first reminder — not a court letter. No bailiffs are involved and nothing extra has been added yet.
- The real deadline: 7 days from the date on the letter to bring your instalments up to date. Do that and your monthly plan simply carries on.
- The trap: miss it and the law gives you only 7 more days before the council can demand the whole £1,347.36, then apply for a liability order — which adds court costs on top.
- If you cannot pay: ring the council before day 7 and ask for an arrangement, and check Council Tax Reduction — many people on low incomes are entitled and never claim.
Checked against the Council Tax (Administration and Enforcement) Regulations 1992, reg. 23 (England and Wales) · verified 6 August 2026 · how we check
Why you can trust Sorted
- Every figure is datedYou see when we last checked it, on the page.
- Every figure is sourcedLinked to legislation.gov.uk, GOV.UK, mygov.scot, GOV.WALES or nidirect.
- Mistakes published, not buriedOld value, new value, date. In public.
- All four nations, itemisedScottish, Welsh and Northern Irish benefits named individually.
- No ads. No affiliate commissions.Nothing is sold to you inside an answer.
- Your answers are stored on this device by defaultIncome, health and status data are stored on this device by default - features you choose to use send only what you submit to the named processor or official data service (see Privacy).
Sources include GOV.UK · HMRC · DWP · NHS · local councils · trusted charities. SortedUK is not a government body and is not affiliated with one.
Local intelligence
Your postcode changes the answer.
England, Scotland, Wales and Northern Ireland run different systems. Enter a postcode and Sorted uses the right rules and local support — only the postcode you type is sent to official data services; results are stored on this device.
Free · No account · Stored on this device by default - postcode lookups go to official data services (see Privacy)
Most UK help sites give you England’s answer.
Type your postcode and we’ll show you what is actually true where you live — which department really handles it, what it is called there, and what you get instead.
Prevention beats repair
Before you sign, pay or appeal…
Most expensive problems start with one rushed decision. Two minutes with the right checklist catches the mistakes people usually only discover later.
All the before-you checklists →
Prefer a human? Over 100 verified UK helplines, organised by problem — in one calm place →
Whatever happens next, we’ll help you sort it.
The letter on the side. The bill you keep not opening. Two minutes here usually beats another week of worrying.