Skip to content
Free • Independent • UK-wide

One place to sort life in Britain.

Tell us what is happening. Sorted checks the rules, money, deadlines, risks and options — then gives you the clearest next step.

Free to start · No account required · Official UK sources shown. How your information is handled

Tell us Understand it Take the next step

Most answers take about 2 minutes.

Continue where you stopped Continue →
Is someone at immediate risk? Get urgent help

What can Sorted help with?

Pick the situation that sounds like yours. Every route is free, and each one tells you what to have ready.

Your next best move

Scan My LifeTen questions, about a minute. Find the money, deadlines and help you did not know to look for — free, in your browser. Start the scan →

Watch Sorted work

Watch a real answer get built.

Nobody should hand a serious letter to a tool whose output they have never seen. This is the engine, running on a real council tax reminder.

  1. Understand
  2. Verify
  3. Check
  4. Connect
  5. Act
  6. Track

You paste this

“REMINDER NOTICE — Council Tax. Our records show you have not paid the instalment due on 1 July. If you do not pay £168.42 within 7 days, you will lose the right to pay by instalments and the full balance for the year of £1,347.36 will become due…”

A council tax reminder notice. Details changed; the format and wording are real.

Sorted answers

  • What it is: a first reminder — not a court letter. No bailiffs are involved and nothing extra has been added yet.
  • The real deadline: 7 days from the date on the letter to bring your instalments up to date. Do that and your monthly plan simply carries on.
  • The trap: miss it and the law gives you only 7 more days before the council can demand the whole £1,347.36, then apply for a liability order — which adds court costs on top.
  • If you cannot pay: ring the council before day 7 and ask for an arrangement, and check Council Tax Reduction — many people on low incomes are entitled and never claim.

Checked against the Council Tax (Administration and Enforcement) Regulations 1992, reg. 23 (England and Wales) · verified 6 August 2026 · how we check

Where you live changes the answer

Free · No account · Nothing leaves your device

Most UK help sites give you England’s answer.

Type your postcode and we’ll show you what is actually true where you live — which department really handles it, what it is called there, and what you get instead.

Prevention beats repair

Before you sign, pay or appeal…

Most expensive problems start with one rushed decision. Two minutes with the right checklist catches the mistakes people usually only discover later.

All the before-you checklists →

Prefer a human? Over 100 verified UK helplines, organised by problem — in one calm place →

Whatever happens next, we’ll help you sort it.

The letter on the side. The bill you keep not opening. Two minutes here usually beats another week of worrying.

What SortedUK helps with

SortedUK is a free, independent UK service for the paperwork and problems that come with everyday life in Britain. If you have had a letter you do not understand, a bill you cannot pay, or a decision you think is wrong, this is where you find out what it means and what to do next.

Letters, money and rights. Paste or photograph anything from HMRC, the DWP, your council, a court or a debt firm and get it back in plain English — what it is, how urgent it is, the real deadline and the safest next step. Around £24.1 billion of UK support goes unclaimed each year, so Sorted also checks benefits, Council Tax Reduction, grants and refunds against your circumstances, and helps you trace money you have lost track of.

Wherever you live in the UK. Scotland, Wales and Northern Ireland run many of these systems themselves, under different names, through different departments, at different rates. Most UK help sites quietly give you England's answer. Ours does not. Guides on eviction notices, work grievances, county court judgments, NHS health costs and Work Capability Assessments each carry the date we last checked them and a link to the primary source.

Free to use, no account needed to start, and independent — SortedUK is not a government body. What we can and cannot do · How we check things