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Letters & notices · UK directory · 2026

Got a letter? Find It Here — What It Means and What to Do.

Links verified 1 Sep 2026 · Sourced to UK official bodies · Publisher: CA Capital Limited (company no. 10848369)

Official letters are written for lawyers, not people. Pick yours below — or skip the reading: paste or photograph your letter and Sorted decodes it.

DWP & benefits letters

  • Form update. GOV.UK states the WCA50 has replaced the ESA50 and UC50 capability-for-work questionnaires; its form page was published 24 November 2025. What the WCA50 is, and what changed.
  • WCA50 form — The current capability-for-work questionnaire: what it asks, and how to answer each section.
  • UC50 form — The Universal Credit work capability questionnaire - deadlines and how to answer. Replaced by the WCA50.
  • ESA50 form — The ESA capability-for-work questionnaire, explained page by page. Replaced by the WCA50.
  • Migration notice — The letter moving you to Universal Credit - and the deadline that protects your money.
  • PIP letters & assessment — Award letters, reviews and what the points mean.

Housing letters

  • Eviction notice — Section 21, Section 8 - what is valid and what to do first.

NHS & other letters

More letters we explain

Each guide says what the letter means, what to check and what to do next, and links to the official source.

DWP and benefits

HMRC and tax

Council

Debt and courts

Housing and energy

Work

Driving and licences

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Common questions

What is a P800 letter?

A P800 is HMRC's end-of-year tax calculation. It compares the tax you actually paid with what you should have paid, and tells you whether you overpaid (a refund is due) or underpaid. It is a reconciliation, not a penalty.

How do I claim my P800 refund?

The fastest route is online through your Personal Tax Account or the HMRC app, paid to your bank account — typically within days. If you don't claim online, HMRC usually sends a cheque, which takes longer. The P800 itself explains which applies to you.

I owe tax on my P800 — how is it collected?

For most people in PAYE, HMRC collects the underpayment automatically by adjusting next year's tax code, spreading it across the year. If it can't be coded out, HMRC sends a Simple Assessment (PA302) asking for direct payment instead.

Are P800 refund texts and emails genuine?

No. HMRC does not send texts or emails with refund links. A genuine P800 arrives by post and matches what's shown in your Personal Tax Account. Any message with a 'claim your refund' link is a scam.