The fair process — what your employer must do, step by step
Formal disciplinary action is covered by the ACAS Code of Practice on disciplinary and grievance procedures. It isn’t optional window-dressing: tribunals can adjust compensation by up to 25% where an employer unreasonably fails to follow it. The fair shape is always the same ladder:
| Step | What should happen |
|---|---|
| 1 · Investigation | The employer establishes the facts first, without unreasonable delay. That may include an investigatory meeting with you — which is not the disciplinary hearing, and should never by itself result in disciplinary action. In misconduct cases, where practicable, different people should investigate and hear the case. |
| 2 · The letter | If there’s a case to answer, you get it in writing: what you’re accused of with enough detail to prepare, copies of the evidence (statements, documents), the possible outcomes, the hearing time and place, and a reminder of your right to be accompanied. |
| 3 · The hearing | Held without unreasonable delay but with reasonable time for you to prepare. The employer explains the allegation and evidence; you answer it, present your own evidence and witnesses, and ask questions — with your companion beside you. |
| 4 · The outcome | A decision in writing, proportionate to the facts: no action, a first written warning, a final written warning, or — for sufficiently serious or repeated matters — dismissal or another sanction your contract allows (such as demotion). |
| 5 · The appeal | You can appeal every formal outcome, in writing. It should be heard impartially — wherever possible by a more senior manager who wasn’t previously involved — and you have the right to be accompanied again. |
One honest nuance: the statutory right to be accompanied does not apply to a pure investigatory meeting — only to hearings that could result in formal action. Many employers allow a companion at investigation stage anyway (check your disciplinary policy), and if the “investigation meeting” starts to feel like a disciplinary hearing, say so and ask for it to be adjourned.
Suspension — not a punishment
Most disciplinaries involve no suspension at all. Where it happens (risk to people, evidence or the business), ACAS guidance is clear: suspension is not a disciplinary sanction and doesn’t mean you’ve done anything wrong — it should normally be on full pay, kept as brief as possible and reviewed regularly, with a named contact keeping you informed. The same framing applies to gross misconduct cases.