Decode a letter
Decode any UK letter
Upload a photo, paste text, or share a letter in any format. Sorted explains it in plain English, finds the real deadline, drafts your reply, and helps you find any benefits or financial support you may be owed.
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Extract key info
Find deadlines
Summarise
Check for support
Draft reply
Sorting your letter
1Reading the text
2Understanding what it means
3Finding deadlines & consequences
4Checking money & support you may be owed
5Creating your safest next step
We understand everything — so you don’t have to.
PDF
Word
Images
Emails
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Letters
…and more
What you’ll get
Plain English Summary
Real deadline & key dates
What you need to do
Possible support you can claim
Draft reply you can send
Reliable sources cited
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UK official sources cited on every result
Don't have the letter to hand? Browse common UK letters by sender →
Want a ready-to-send reply & action plan? Use the full Letter Machine →
Want a ready-to-send reply & action plan? Use the full Letter Machine →
Sorted just did this for you
Five things, in one upload.
In plain English
Letter type
🍃
However serious this looks, it can be sorted. Letters like yours are resolved every day — usually with one right move, made calmly. We'll guide you through it.
BEFORE YOU PAY — 2-MINUTE CHECK
Most "must pay" letters can be appealed, reduced, put on a plan, or offset by support: money you're owed · affordable plan · appeal / claim back · prepare a claim
Most "must pay" letters can be appealed, reduced, put on a plan, or offset by support: money you're owed · affordable plan · appeal / claim back · prepare a claim
DID THIS GET IT SORTED?
✅ Sorted it · 💷 It saved me money · ⏳ Still working on it
✅ Sorted it · 💷 It saved me money · ⏳ Still working on it
Important deadline detected
This letter has a tight deadline. Acting today gives you the most options.
What this letter actually means
The safest next step
If you do nothing, here's the realistic worst case
How serious is this, honestly
Time
—
Money
—
Legal
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A starter draft for your reply
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Decoded by Sorted's plain-English engine, AI-assisted. Not legal advice.
For binding rulings see Citizens Advice,
a local law centre, or your council.
If something here looks wrong, please tell us.