Around 760,000 UK pensioners who qualify for Pension Credit don't claim it — the average successful claim is worth about £4,200 a year and unlocks the free TV Licence, Council Tax Reduction, Warm Home Discount and the Winter Fuel Payment. Here's plain English on whether you qualify, how to claim, and the right number to call.
You can usually claim Pension Credit if you live in the UK and you (or your partner if you live together) have reached State Pension age. Pension Credit tops your weekly income up to a minimum amount.
Even £1 a week of Pension Credit acts as a "passport" to other support — so it's worth claiming even if the top-up is small.
This is the part most pensioners don't realise. Even £1 of Pension Credit is the "key" to several other forms of support:
Add these up and a successful Pension Credit claim is often worth far more than the headline £4,200 figure.
Have ready: your National Insurance number, bank details, and details of any savings and pensions. Lines open Mon–Fri, 8am–6pm. A successful claim backdates up to 3 months.
There are three ways to claim Pension Credit. All three are free.
You can ask for a Mandatory Reconsideration within one month of receiving the decision letter. If that's also refused, you can appeal to a Tribunal within a further month.
Sorted's letter decoder can explain any DWP decision letter in plain English, and the letter writer drafts a Mandatory Reconsideration in your tone. For free, regulated benefits advice, Age UK Advice on 0800 678 1602 and Citizens Advice on 0800 144 8848 are both excellent.
Also see: Mixed-age couples — the rule that costs thousands · NI gaps — fill missing years (free credits first)
You can usually claim if you live in the UK and you (or your partner) have reached State Pension age. Your weekly income must be below £238.00 if single or £363.25 if you have a partner (2026/27 rates). Savings, a private pension and a paid-off home do not automatically disqualify you.
It tops your weekly income up to £238.00 (single) or £363.25 (couple). The average successful claim is worth around £4,200 a year. There are extra amounts if you are a carer, severely disabled, or have housing costs.
No. Pension Credit is a top-up on top of your State Pension. Claiming it does not reduce your State Pension.
Even £1 of Pension Credit can unlock a free TV Licence (over 75), Council Tax Reduction, Warm Home Discount, Cold Weather Payment, Housing Benefit, free NHS dental and the annual Winter Fuel Payment for low-income pensioners.
Apply by calling the claim line free on 0800 99 1234 (Mon–Fri, 8am–6pm), online at GOV.UK, or by post. You can claim up to 4 months before reaching State Pension age. Backdating is possible for up to 3 months.
Yes. The first £10,000 of savings is ignored entirely. Above £10,000, every £500 counts as £1 a week of income. Many pensioners with modest savings still qualify.
Sources: Pension Credit weekly rates · GOV.UK. State Pension age · GOV.UK. Free TV Licence · TV Licensing. Last reviewed: May 2026. SortedUK is independent — not a government service.
Sorted's free benefits checker also runs Council Tax Reduction, Warm Home Discount, Attendance Allowance and Housing Benefit eligibility.