For charities, housing providers, libraries and employers

Share SortedUK with the people you help

Free tools you can put on your website, printable cards for your front desk, and wording you can copy. You don’t need to sign anything or tell us, and none of it costs money.

The tools explain letters and point people to official sources and free advice. SortedUK is independent and is not a government body.

1. Put a free tool on your website

Copy the code into any page. Each tool sits in a frame on your site, links to the full SortedUK page for more help, and our embeds page lists what each one does.

Quick Decoder

Turns a pasted UK letter into a short plain-English summary, with a link to the full decoder.

Embed code

<iframe src="https://sorteduk.uk/embed/quick-decoder" width="100%" height="560" style="border:0;max-width:560px;" title="SortedUK Quick Decoder" loading="lazy"></iframe>

Preview

Scam Check

Checks a pasted text or email that might be a scam and gives a verdict, with a link to the full check.

Embed code

<iframe src="https://sorteduk.uk/embed/scam-check" width="100%" height="540" style="border:0;max-width:560px;" title="SortedUK Scam Check" loading="lazy"></iframe>

Preview

UK Helpline Finder

Pick a problem and see UK helplines with opening hours and whether calls are free, with 999 at the top.

Embed code

<iframe src="https://sorteduk.uk/embed/uk-helpline-finder" width="100%" height="580" style="border:0;max-width:560px;" title="SortedUK Helpline Finder" loading="lazy"></iframe>

Preview

2. Print cards for your front desk

Each card has a QR code that opens the tool on a phone. Print this page on A4: the cards print two to a row, without the rest of the page.

SortedUK

Got a letter you don’t understand?

Find out what it means and what to do next. Free.

sorteduk.uk/decode

SortedUK

Could you be missing money?

Check benefits and support you might be able to get. Free.

sorteduk.uk/check-my-benefits

SortedUK

Is this message a scam?

Check a text or email before you click or pay. Free.

sorteduk.uk/scam-check

SortedUK · Winter 2026/27

Help with heating and bills this winter

See the winter payments you could get, by where you live.

sorteduk.uk/winter-help

3. Wording you can copy

For your website, newsletter or social media. Change it to fit how you talk to people.

Short version

Confused by a letter about your rent, benefits, tax or bills? SortedUK is a free, independent website that explains what it means and what to do next, with links to the official rules. https://sorteduk.uk

Winter version

Most winter help is paid automatically, but only if you are on the right benefit or reach the right age in time. SortedUK shows the winter payments you could get where you live, with the official source for each one: https://sorteduk.uk/winter-help

What to tell the people you help

SortedUK explains; the organisation that sent the letter makes the decision.
Guides and calculators work without an account. AI answers, such as decoding a letter, need a free account with no card.
Leave out names, account numbers and other personal details where you can. What each tool sends and stores
If something is urgent or complicated, a free adviser can help in person. Find local help

Questions

Email business@sorteduk.uk. Councils and housing providers can also read what a pilot with us would involve. We don’t list organisations that use these tools unless they ask us to.