This is what a SortedUK Life Report looks like. The household below is invented — but every rate, rule and sum is real and shown in full. Most UK households missing money look something like this: not one big missed benefit, but four or five quiet ones stacking up.
"Sam" (invented for this example): single parent, 28, renting from a housing association. One child aged 3. Works part-time; gets Universal Credit with the housing element and the child element — and nothing else, because nobody ever told her the rest existed. She pays £80/week for registered childcare while she works, £35/month for broadband, and full council tax minus the single-person discount.
Universal Credit refunds 85% of registered childcare costs for working parents. Sam pays for childcare and works — she qualifies, and has simply never reported the cost in her UC journal.
On a low income, Sam's council runs a Council Tax Reduction scheme — separate from her UC, and never applied automatically. She must apply to the council directly; on UC with a child, a substantial reduction is typical.
With a child under 4 and qualifying income, Sam gets a Healthy Start card: money every week for fruit, veg, milk and pulses, plus free vitamins. Hundreds of thousands of eligible UK families never apply.
Because she's on Universal Credit, Sam qualifies for a broadband social tariff — the same internet from the big providers at a fraction of the price. Providers don't move you automatically; you have to ask.
Every UK water company runs a social tariff for low-income households — and an estimated £1.6bn of UK water support goes unclaimed. One form to her supplier.
£3,536 + £900 + £221 + £216 + £200. Not one giant benefit — five quiet ones, each a form or a phone call, each free to claim. This is why SortedUK exists.
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