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Sort it before you call the council.

Last verified 7 Jun 2026 · Sourced to GOV.UK + council frameworks + UK ombudsmen · Publisher: CA Capital Limited (company no. 10848369)

The calm layer between you and your local council. Choose what's happening and get the complete path: what it means, what to do first, the right council department, the evidence to include, and a ready-to-send message. Whether you need help with council tax reduction, housing support, financial support or other local council services, Sorted helps your case reach the right team first time. Better for you. Easier for the council.

📍 Find my council by postcode ✉️ Got the letter? Use the Letter Machine 🆘 Urgent help now
● Sorted Intelligence · online

Tell Sorted what's happening — get your answer now.

Describe your situation in your own words. You'll get a clear, plain-English answer with your next step in seconds — free, no login.

Or upload a letter to decode →
💷 Pay lessCouncil tax reductions, discounts & support 📣 Report itRepairs, damp, bins, noise — done properly 📝 Apply for itBenefits, grants, Blue Badge & local schemes

Popular tasks

🧾 Pay less council tax ✉️ Sort a council letter 🅿️ Appeal a parking fine 🔧 Report a repair / damp 💷 Check my benefits 🍞 Find food help today 📍 Find my council 📣 Make a complaint 📂 My open cases

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What's happening?

SortedUK routes to your council, GOV.UK and free regulated help — it isn't a law firm or part of any council. Free help: Citizens Advice 0800 144 8848 · Shelter 0808 800 4444 · StepChange 0800 138 1111.