Each pathway gives you the steps in the right order, the licences your trade actually needs, the insurance that’s non-optional, and the grants worth applying for. Real UK numbers. Sourced to GOV.UK. Free. No login.
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Pick the closest. Each card opens a pathway with the licences that actually apply to your trade, the insurance you can’t skip, the council steps in order, and the grants worth the paperwork.
The honest read
A café is mostly a compliance business in year one.
The biggest mistake new café owners make is treating the setup as “find premises, fit it out, open”. The right order is: register with the council for food business 28 days before trading, sort food hygiene training, complete HACCP, then open. Skipping order = inspection failures and forced closure. Done in the right order, a 1-star rating at first inspection is unusual.
Setup cost (typical)
£15k–£80k
Year 1 break-even
~14–18 months
Critical deadline
28 days pre-launch
Step 1 — structure & registration
Sole trader or Ltd?
For a single café under ~£50k turnover, sole trader is simplest. Once you take on staff, sign a long lease, or expect £90k+ turnover, Limited Company is usually better (limited liability + tax efficiency once profitable).
Register with HMRC as self-employed by 5 October of your second tax year — via GOV.UK.
Open a business bank account. Required for Ltd; recommended for sole trader.
Step 2 — the food-business compliance pack
This is what trips people up.
Register as a food business with your local council — at least 28 days before trading. Free. Triggers your first hygiene inspection.
HACCP — written food safety plan. The FSA's free Safer Food, Better Business pack is acceptable.
Food Hygiene Level 2 for everyone handling open food. Online courses ~£15–£30. Owner usually does Level 3.
Allergen training. Natasha's Law (2021) requires full ingredient labelling on pre-packed-for-direct-sale food. Free training at FSA.
Display the hygiene rating sticker — mandatory in Wales and Northern Ireland; not yet in England (but visible online means everyone sees it anyway).
Step 3 — premises & council
Don't sign a lease until you've checked these.
Use class. Premises must allow Use Class E (commercial, business and service) which includes cafés. Check with the council's planning team.
Premises licence — only needed if selling alcohol, late night refreshment (11pm–5am) or playing live music. From ~£100/year.
Business rates. Get the rateable value from GOV.UK. Small Business Rate Relief gives 100% off if rateable value <£12,000 (single premises).
Waste carriers licence if you'll be disposing of waste yourself (not just using a council collection). Free for upper tier; £155 for lower tier.
Step 4 — insurance (non-negotiable)
The four policies a café needs.
Public liability — £2m minimum, £5m typical. ~£200–£500/yr.
Employers' liability — legally required from the day you have your first employee, even part-time. £5m minimum. ~£300/yr.
Buildings & contents — if your lease puts the obligation on you (read the lease).
Business interruption — cover lost profit if a flood, fire or pandemic closes you. ~£200–£600/yr.
Step 5 — grants & funding
What's actually available in 2026/27.
Start Up Loans — British Business Bank, £500–£25,000 at 6% fixed. Free mentoring included. startuploans.co.uk
Local council UK Shared Prosperity Fund — many councils run small grants (~£1,000–£5,000) for new high-street businesses. Search your council's "business support" page.
The Prince's Trust — 18–30 only, free mentoring + grants up to £5,000.
VAT registration is mandatory once your rolling 12-month turnover hits £90,000 (2024/25 onwards). Standard rate 20%. Most café food is standard-rated; takeaway cold food is zero-rated; takeaway hot food is standard-rated. Get it wrong and HMRC will assess you.
PAYE — register before your first payday. Run it through accounting software (Xero, QuickBooks, FreeAgent) or hire a bookkeeper.
Self Assessment deadline 31 January each year. Set aside ~25% of profit for tax.
The honest read
Hair is lightly regulated. Beauty (anything piercing skin) is heavily regulated.
A pure barber/hairdresser shop has no national licence requirement. The moment you add piercings, microblading, semi-permanent makeup, or any laser/electrolysis/cosmetic treatment, you fall under local council Special Treatments registration with health inspections. Plan that distinction first.
Setup cost (typical)
£8k–£40k
Public liability
~£100–£300/yr
Council registration
If piercing skin
Step 1 — what type are you really running?
This decides everything else.
Pure barber / hairdresser — no national licence. Council inspection rare. Apprentice-trained or qualified staff recommended but not required (England).
Hair + ear piercing — ear piercing falls under Skin Piercing licensing in most councils. Register your premises and each piercer.
Beauty salon (waxing, brows, lashes) — usually no licence, but check with council; some operate “Special Treatments Licences”.
Anything injecting / breaking skin — microblading, dermal filler (when restrictions come in fully), micro-needling. Council licence + insurance always required.
Step 2 — structure & registration
Sole trader or Ltd?
Single-chair barber — sole trader is fine.
Multi-chair, rent-a-chair, or with treatments above — Ltd preferred. Limited liability matters once you have staff and clients with skin treatments.
Register with HMRC for Self Assessment within 3 months of starting to trade.
Companies House formation is £50 online, 24-hour processing.
Step 3 — premises, council & hygiene
Read your local council's special treatments policy.
Use class. Salons are Use Class E. Most existing high-street units convert without planning permission.
Skin Piercing / Special Treatments registration if relevant — usually £100–£400 one-off per premises plus ~£30 per piercer. Annual or one-off depending on council.
Health and Safety Executive (HSE) basics — written risk assessment, sharps disposal contract, COSHH records for all chemicals (peroxide, dyes, etc).
Waste carriers licence only if you transport waste yourself.
Step 4 — insurance
Public liability is the headline.
Public liability — £2m minimum, more if doing treatments. Trade-specific cover (Babylon, Salon Gold, Insure Salons) is cheaper than generic.
Treatment liability — covers the actual service (cuts, colour, treatments). Bundled with PL by most salon insurers.
Employers' liability — required from your first employee, even apprentice. £5m minimum.
Stock and equipment — for tools, dryers, chairs. Often bundled.
Step 5 — funding
Start Up Loans — same as café route. Up to £25,000 fixed-rate.
The Prince's Trust — 18–30, grants + mentoring. Very strong for personal-services start-ups.
Apprenticeship funding — once you have one apprentice. The Apprenticeship Levy means small employers pay 5% of training cost; the government pays the rest.
The honest read
Online has the lowest legal barrier — and the highest competition.
You can start an online shop in 48 hours with Shopify, Etsy or a basic WordPress + WooCommerce site. The licences and insurance are minimal. The actual challenge is customer acquisition, margins, and Consumer Contracts Regulations 2013 compliance. The legal side is simpler than offline; the marketing side is brutal.
Setup cost (typical)
£500–£10k
VAT threshold
£90,000
Return window (law)
14 days
Step 1 — structure
Almost everyone starts as a sole trader.
Sole trader — right answer until you hit £30,000–£50,000 profit, when Ltd starts saving tax.
Marketplace seller (Amazon, Etsy, eBay) — they handle a lot of the legal infrastructure but you still register with HMRC.
Marketplace identity rules — new Online Marketplaces Act (2024) means platforms must verify seller identity. Have ID ready.
Step 2 — the Consumer Contracts Regulations 2013
The single most-broken UK law in ecommerce.
14-day cancellation right. Distance-selling consumers can return goods for any reason within 14 days of receipt and get a full refund (including outbound postage). You have 14 days from receiving the goods back to refund.
Mandatory pre-contract information. Total price including VAT and delivery, your full business name and address (not just a PO box), email, complaints route, returns policy. Has to be on your site BEFORE checkout.
Confirmation in durable medium. Email confirmation must repeat all the above.
Penalty for not disclosing return rights: the 14-day cancellation window extends to 12 months.
Step 3 — tax & VAT
UK VAT is straightforward until you cross borders.
VAT registration mandatory at £90,000 rolling turnover.
Most ecommerce VAT is standard-rated 20%. Books, kids' clothes, some food are zero-rated.
Selling to EU customers? Either use IOSS for low-value (under €150) or register for VAT in destination countries. Royal Mail and major couriers offer IOSS.
Selling outside the UK and EU? Each destination country has its own duty and tax rules. Use a duty/VAT-handling courier (DHL, FedEx) for low-volume; for higher volumes, take regulated UK trade advice before scaling.
Step 4 — data & ICO
Often missed, fineable.
ICO data-protection fee — required if you process personal data (you do). £40/yr for most sole traders / small Ltd. Renew annually. ico.org.uk
Privacy policy on site. Use ICO's free template as a starting point.
Cookie banner — PECR 2003 + UK GDPR. Must allow rejection of non-essential cookies as easily as accepting.
Step 5 — insurance (lighter than physical)
Public liability — only essential if customers visit you. ~£80–£200/yr.
Product liability — if you make or import goods (especially food, cosmetics, electricals, kids' products). Essential.
Cyber liability — data breach response. £100–£300/yr. Increasingly standard.
Stock cover — if holding inventory.
The honest read
Cleaning has almost no licensing — but huge insurance and operational risk.
You can start cleaning today with nothing more than insurance and a vehicle. Most cleaning businesses fail not on regulation but on cashflow (late-paying B2B clients), staff turnover, and one bad insurance incident. Get the insurance and the contract paperwork right and you have a real business.
Setup cost (typical)
£500–£5k
Public liability cover
£2m–£5m
B2B payment terms
Often 30–60 days
Step 1 — structure & insurance
Insurance is the licence to operate.
Sole trader or Ltd. Ltd from day one if you'll have employees or contracts over £50k.
Public liability £5m — most commercial clients require it in their procurement standards. Without it, you can't bid.
Employers' liability £5m required from first employee.
Treatment / Care, Custody & Control cover — protects you when something in a client's property gets damaged. Often missing from base policies. Add it.
Equipment cover for your kit.
Step 2 — chemicals & safety (COSHH)
This is what trips inspectors and clients.
COSHH assessment for every chemical you use. Manufacturer data sheets are free; you build a one-page record per product. HSE COSHH guidance
Method statements for each repeat job. Saves you on disputes and helps when clients ask for documentation in their audit.
PAT testing — electrical equipment used in clients' premises. Annually.
Risk assessments — written, signed, dated. Required by law for any business with employees.
Clinical / sharps waste — if cleaning medical premises or anywhere with needles, you need specialist disposal. Don't put it in general waste.
Trade waste contract for your own business waste. Most councils enforce this.
Step 4 — getting paid
The actual business risk.
Written contract every time. Late Payment of Commercial Debts (Interest) Act 1998 gives you statutory 8% + Bank Rate interest on late B2B invoices, plus a fixed compensation amount (£40–£100). Use it.
30-day terms maximum for SMEs is the standard the government promotes through the Prompt Payment Code. Push back on 60- and 90-day terms.
Direct debit — for recurring residential clients, use GoCardless or similar. Drops late-payment to near zero.
If a client won't pay: Money Claim Online (MCOL) handles claims up to £100,000 for ~£35–£455 in court fees depending on amount.
Step 5 — funding & growth
Start Up Loans — cleaning businesses are well-suited (low capital requirement). Up to £25,000.
Invoice finance — once you have B2B clients, factoring releases ~80% of invoice value immediately. ~3–5% cost. Helpful for cashflow.
Local authority contracts — use Find a Tender (formerly Contracts Finder). Once you have employers' liability, public liability, COSHH records and a method statement library, you can bid.
Save your setup pathway to Passport so Sorted can track every deadline for you — from food-business registration to first VAT return.
Sources: GOV.UK business guidance (food, licensing, ICO, tax thresholds), HSE COSHH guidance, Food Standards Agency, British Business Bank (Start Up Loans), Consumer Contracts Regulations 2013, Late Payment of Commercial Debts (Interest) Act 1998. Not legal or accountancy advice. For specific situations, speak to a regulated accountant or your council's business support team (most offer free 1:1 sessions).