Who can apply
- You're 16 or over.
- You have a disability or health condition (physical or mental) that affects your work.
- You're in paid work, or about to start — employment, an apprenticeship, a work trial or internship, or self-employment.
- Your work is based in England, Scotland or Wales (Northern Ireland runs its own scheme).
PIP and Access to Work are separate
Getting (or not getting)
PIP has no bearing on Access to Work — they're different systems with different tests. Plenty of people who'd never qualify for PIP get genuinely life-changing Access to Work awards, especially for mental health.
What it can pay for
- Specialist equipment + assistive software — screen readers, dictation tools, ergonomic kit.
- A support worker or job aide — including admin support linked to your condition.
- BSL interpreters or lip speakers for deaf workers.
- Travel to and from work — taxis where your condition makes public transport unrealistic, or vehicle adaptations.
- Disability awareness training for your colleagues.
- Mental health support — up to 9 months of confidential one-to-one support, a personalised plan and coping strategies, whether you're struggling at work or returning from sick leave.
The grant covers support beyond your employer's legal duty to make reasonable adjustments — it works alongside it, not instead of it.
The mental health route
You don't need any equipment element to use Access to Work. If anxiety, depression or stress is affecting your job or keeping you on sick leave, the Mental Health Support Service alone is worth applying for:
- Up to 9 months of confidential one-to-one support from a specialist provider.
- A personalised support plan built around your job.
- Your employer doesn't need to know your diagnosis.
How to apply
Claim it now — free
Have ready: your condition, your job, and what's hard — you don't need to know the solutions; an assessor can recommend them. Apply before paying for support yourself.
- Apply online at GOV.UK ("Apply for Access to Work") or call 0800 121 7479.
- Describe your condition, your job, and what's hard — you don't need to know the solutions; an assessor can recommend them.
- Apply early — you can apply up to 6 weeks before starting a job, and there can be a waiting list, so don't sit on it.
- Awards can run up to 3 years, reviewed annually. Keep receipts and claim promptly.
Don't pay for workplace support yourself first
People quietly fund their own taxis, software or support out of wages for years without knowing this scheme exists. Apply before spending your own money — and if your employer suggests you "just manage", remember the grant exists precisely so you don't have to.
Free UK support
- GOV.UK Access to Work — eligibility + the online application.
- Access to Work helpline — 0800 121 7479.
- Scope — 0808 800 3333. Disability employment advice.
- Citizens Advice — 0800 144 8848. Free help applying.
- ACAS — 0300 123 1100 if reasonable adjustments are being refused.