What FCA regulation changed
A pre-paid funeral plan lets you pay now (lump sum or instalments) for a funeral later, fixing some costs and sparing your family decisions. Since the FCA took over the sector on 29 July 2022, every plan provider must meet real standards:
- Providers must be FCA-authorised to sell or administer plans.
- Your money must be backed by a trust or insurance.
- Commission-based selling is banned (the cause of much past mis-selling) and plans must offer fair value.
- If your authorised provider fails, the Financial Services Compensation Scheme (FSCS) covers your loss.
- You can take a complaint to the Financial Ombudsman Service.
If you buy from a provider that isn’t FCA-authorised, you get no FSCS and no Financial Ombudsman protection — so an existing plan with an unauthorised firm is a real risk. Always check the FCA Register before paying (and check any plan you already hold).